Date11/10/17 Wife tried to order on my account I've given my permission it was done in writing to your company.and on phone on two different occasions.My account is up to date and my credit balance is available.My wife spoke with Angie in billing department same day...Read more
Pulled my credit report for the year found out that Carol Wright / dr. Leonard DM service had check my credit report back in July. Have called this company numerous times. Twice I have been hung up on. All four times I was told to call back. I said why should I call...Read more
However accidently hit a button on their website and was automatically enrolled in their perks program, and had a *** of a time trying to get it cancelled! I called the same day when I received the notice of CONGRATULATIONS your now enrolled in perks and will be billed...Read more
Dr Leonards - Couldn't order
I received my catalogs with my pre-approved account. So I then browsed the website to pick out my order for the amount they pre-approved me for and was not able to submit my order in the end after spending almost 2 hours picking out exactly what I really wanted!!! It doesnt give me the option to "shopnow pay plan".
Dr Leonards - Will not tell me if my order was placed and sent out
Ordered 2 pair of sleepers, bedspread, christmas tree, clock, and a ear piece so i can here better
Dr Leonards - Pedal exerciser fiasco
I bought the exerciser and it broke within a week
Dr Leonards - Their error
My order shipped to a wrong address, an other family member. I was penalized for their error, charging me for something they did in error, retuning the items. A $21 loss. I will never order from them again, and you speak from someone in the Philippines, a language barrier which interferes to make your point.
My real questions is, after reading so many complain, can anybody stop these liars and cheaters ..?? Lets try to stop those guys, now...!!! Were's our law and people who can deal with these type of arrogance's, and protecting American consumers..?? All these...Read more
I ordered 3 items. I then returned 2 items. I then made the mistake of waiting to see the credits before making a payment. Dr Leonard's charged a $20 late fee for one month alone. Additionally, the credit amount was wrong and when I questioned it, I was told that there...Read more
I didn't like
- Ridiculously exorbitant hidden fees
- Extra ridiculously exorbitant hidden fees
Dr. leonard's carries one item which I order every so often. I learned early on in my dealings with the company that they have incompetent CS people who say suchnthings as, "I cannot change that quantity for an order you just made," or " I do not care if the computer...Read more
I ORDERED A EXERCISE BIKE. I RECEIVED THE BIKE. IT STOP WORKING. I RETURNED THE BIKE. IT COST 169.00. I PAY MY BILLS ON TIME. I HAD PAID THIS BILL BEFORE THE DUE DATE TO KEEP MY CREDIT SCORE UP. I NEVER GOT ANYTHING FROM DR. LEONARD STATING ANYTHING. I KNOW THAT I OVER...Read more
I placed an order & the payout page froze up so after trying for 42 minuites to finish my order i called customer service for help, i couldnt finish or back out. At 4PM Texas time the lady said " well we just closed and......". Well i dont know what happened to my...Read more
I didn't like
- Incompetency of the staff
Ordered a product not from Leonard's but Carol Wright. Two days later the calls started coming in. All from Leonard's number. The number traces out to Leonard's Health Insurance of something along that line. I did not give permission for anyone to call me about...Read more
I have been a regular paying custumor with you people and i find out from one of your own agents that you have been adding $24.99 to my bills since July 2016 or longer claiming I gave permission for you to do so. Its a lie and you people owe me more than a measly...Read more
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