Dr Leonards - Backorder - non delivery
On 4/4/16 I ordered 2 items from Dr. Leonard s .
two sets of solar lights and a 9 1/2 " copper/ceramic frying pan . On 4/13/16 I received the slar light sets, and was informed the frying pan was on back order and would be shipped to company around 4/15/16. To date I still have not received the frying pan ! I attempted to call your company 3 times by phone number listed on shipping receipt ( 1 80* 455 **** ) and found out that number has no connection with company.
I have written 3 times ( this being the 3rd attempt . ( no response on first two). I would like item to be sent to me, if no longer in stock or to be stocked .
then I would like the $19.99 refunded . My account # A36185**** , my Order # OSWEP03005 E mail - indnite@***.com
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Deliver product or service ordered.
Dr Leonards Cons: Customer service, Website.
Location: Brooklyn, New York
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