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I was very upset after ordering with Dr Leonards as it is my opinion they use tactics which I see as predatory to bilk older people out of money. I ordered and got free shipping. At the end of the order process a box popped open saying to click for free shipping. I...
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1.8
#1139805
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Date11/10/17 Wife tried to order on my account I've given my permission it was done in writing to your company.and on phone on two different occasions.My account is up to date and my credit balance is available.My wife spoke with Angie in billing department same day...
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Anonymous
Anonymous

Arthur, my friend, it's not a good idea to publish your name and address on an open internet forum.It's better to publish the name and address of whomever annoyed you !

2.9
#1130083
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Pulled my credit report for the year found out that Carol Wright / dr. Leonard DM service had check my credit report back in July. Have called this company numerous times. Twice I have been hung up on. All four times I was told to call back. I said why should I call...
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1.0
#1125798
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Dr Leonards - Couldn't order

Dr Leonards
#1131655
3.2
Details
I received my catalogs with my pre-approved account. So I then browsed the website to pick out my order for the amount they pre-approved me for and was not able to submit my order in the end after spending almost 2 hours picking out exactly what I really wanted!!! It doesnt give me the option to "shopnow pay plan".
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Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website

Dr Leonards - Will not tell me if my order was placed and sent out

Dr Leonards
#1129501
1.0
Details
Ordered 2 pair of sleepers, bedspread, christmas tree, clock, and a ear piece so i can here better
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Customer service

Dr Leonards - Pedal exerciser fiasco

Dr Leonards
#1118059
2.9
Details
I bought the exerciser and it broke within a week
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website

Dr Leonards - Their error

Dr Leonards
#1089473
1.0
Details
My order shipped to a wrong address, an other family member. I was penalized for their error, charging me for something they did in error, retuning the items. A $21 loss. I will never order from them again, and you speak from someone in the Philippines, a language barrier which interferes to make your point.
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Customer service
Exchange, Refund and Cancellation Policy
However accidently hit a button on their website and was automatically enrolled in their perks program, and had a *** of a time trying to get it cancelled! I called the same day when I received the notice of CONGRATULATIONS your now enrolled in perks and will be billed...
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3.1
#1123150
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My real questions is, after reading so many complain, can anybody stop these liars and cheaters ..?? Lets try to stop those guys, now...!!! Were's our law and people who can deal with these type of arrogance's, and protecting American consumers..?? All these...
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Anonymous
Greg Frank

My name is Greg Frank and I'm president of the Superior Consumer Advocacy Network. I have dealt with this company and their people and know how to resolve issues favorably. ...

#1098988
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I ordered 3 items. I then returned 2 items. I then made the mistake of waiting to see the credits before making a payment. Dr Leonard's charged a $20 late fee for one month alone. Additionally, the credit amount was wrong and when I questioned it, I was told that there...
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1.0
I didn't like
  • Extra ridiculously exorbitant hidden fees
  • Ridiculously exorbitant hidden fees
#1078220
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Dr. leonard's carries one item which I order every so often. I learned early on in my dealings with the company that they have incompetent CS people who say suchnthings as, "I cannot change that quantity for an order you just made," or " I do not care if the computer...
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#1065652
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I ORDERED A EXERCISE BIKE. I RECEIVED THE BIKE. IT STOP WORKING. I RETURNED THE BIKE. IT COST 169.00. I PAY MY BILLS ON TIME. I HAD PAID THIS BILL BEFORE THE DUE DATE TO KEEP MY CREDIT SCORE UP. I NEVER GOT ANYTHING FROM DR. LEONARD STATING ANYTHING. I KNOW THAT I OVER...
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#1057610
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I placed an order & the payout page froze up so after trying for 42 minuites to finish my order i called customer service for help, i couldnt finish or back out. At 4PM Texas time the lady said " well we just closed and......". Well i dont know what happened to my...
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3.4
I didn't like
  • Incompetency of the staff
#1016764
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Contact Dr Leonards

Mailing Address:
Dr Leonards
PO Box 7821
Edison, New Jersey 08818-7821
United States
Phone:
(800) 785-0880
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Ordered a product not from Leonard's but Carol Wright. Two days later the calls started coming in. All from Leonard's number. The number traces out to Leonard's Health Insurance of something along that line. I did not give permission for anyone to call me about...
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#1004740
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