Dr Leonards Reviews

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I was very upset after ordering with Dr Leonards as it is my opinion they use tactics which I see as predatory to bilk older people out of money. I ordered and got free shipping. At the end of the order process a box popped open saying to click for free shipping. I...
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8 comments
#1587698

How did they know your age ? Your statement that the business caters to older people is unsubstantiated and therefore your discrimination claim is unfounded.

That doesn't mean they're not predators, but you need proof. Why did you waste so much time and effort with the telephone when a simple formal demand letter served via Certified Mail Return Receipt Requested would have been more effective and a lot less annoying.

I'm too old to annoy myself over trivia .... my remaining time is too precious to waste.

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Featured
ID
#1139805 Review #1139805 is a subjective opinion of poster.
Service
Dr Leonards Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
I would like to see Dr Leonards stop using these tactics I see as predatory to seniors.

Recent order

Do NOT order anything from this company. They take advantage of seniors. Their products are cheap quality and not as advertised. And here is the real problem, quick to take your money but almost all products are "Out of stock". I am still waiting on items ordered5 months ago!! This is a poor way to run a business, advertising products for sale THAT YOU DONT HAVE!!! I think that at best it is unethical, and at worse illegal.

User's recommendation: Stay away.

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ID
#2893480 Review #2893480 is a subjective opinion of poster.
Cons
  • Cheap quality
  • No merchandise stock

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Verified Reviewer
New Reviewer

They too0k my money and did not send the order of about $200.00!!!aoair

They took my $200.00 check that was in the envelope with the order blank, cashed the check and said there was no order!!

User's recommendation: NEVER DEAL WITH THEM!!

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ID
#2843640 Review #2843640 is a subjective opinion of poster.
Location
Missoula, Montana
Loss
$194
Preferred solution
Full refund

Cannot get on website

every time I try to sign onto www.drleonards.com , it comes up and says "you are not allowed on this site using this server. well this is the "chromebook" that I placed my order on
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ID
#2842990 Review #2842990 is a subjective opinion of poster.
Location
Cape Coral, Florida

Order some thing back in june they told me its was backorder

never got the backorder which is item# 59882t1d07 size m in the new tie dye never recieved it what the *** is going on with this order and where is it. i will never order from Dr.Leonard's catalog again.
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ID
#2797403 Review #2797403 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Lazy services
Cons
  • Never order again from this catalog

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Verified Reviewer
New Reviewer

Returned Bella Shoes

I paid $25.66 for shoes that were to big. I returned them and received $6.05, so I got taken for over $19.00. I also charged a pair of slippers from Carol Wright and I guess I can expect the same disappointment! I will never purchase anything again from either company. Bad business on your part.

User's recommendation: NEVER BUY FROM EITHER COMPANY.

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ID
#2793666 Review #2793666 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • All the extra charges you try to charge
Loss
$39
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Charging me items don't have

Ordered and sent some things back there still trying to charge me for what I sent back. I took pictures what I sent back. Made a payment they even gave me a credit to my account? I've tried to call sent a tex and even wrote a letter. Over month half ago still no responses but sent a bill for ? Tried to cancel catalogs but keep coming I just throw away.

User's recommendation: No way.

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ID
#2699193 Review #2699193 is a subjective opinion of poster.
Loss
$20
Preferred solution
Let the company propose a solution

Make payment

I never had any trouble making a payment I never made a remark or complain someone else sent you this email I am truly sorry God bless z
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ID
#2669518 Review #2669518 is a subjective opinion of poster.
Location
Dallas, Texas

Ordering

I want to know who and what is is ording off of my checking account I don't even know who you are what was I supposed to have ordered
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ID
#2531923 Review #2531923 is a subjective opinion of poster.
Location
North Wilkesboro, North Carolina
New Reviewer

Won't remove from mailing list

After terrible customer service BEFORE Covid, this company will not remove my address from their mailing list. I have called every time I get a catalog, every 2 months? and still they will not remove my name.

User's recommendation: don't support this company.

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ID
#2514275 Review #2514275 is a subjective opinion of poster.
Cons
  • Management is not helpful
  • Poor quality
Preferred solution
STOP SENDING CATALOGS!!!!
New Reviewer

Very unsatisfactory

Through a lengthy order of sizes and colours the representative could not understand what I had said. After the last item I asked to speak with his supervisor for my orders accuracy to be checked. He argued with me about asking for a supervisor then placed me on hold. I waited 10 minutes and no one came back on the line. I hung up. I will never order from them again.

User's recommendation: Don’t even bother.

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ID
#2506789 Review #2506789 is a subjective opinion of poster.
Product
Dr Leonards Catalogue
Pros
  • Prices
Cons
  • Customer representative
Preferred solution
Apology

Didn't receive all my items

Haven't received my item in approximately 3 weeks or longer. I'm sorry I misplaced my order number. I call customer service the agent cannot find my order. I understand you need the order number, this way you can find the order quicker. One nail salon kit $19.99, two back scrubber 599 each one knee brace on sale another item I cannot remember.

User's recommendation: Make sure you keep your order number.

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ID
#2475296 Review #2475296 is a subjective opinion of poster.
Location
Alpharetta, Georgia

Cancel back order

I have tried to cancel the back order for VWJE4100 but the online thing wont work for me. I bought chair elsewhere and I dont want this no more.
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ID
#2469512 Review #2469512 is a subjective opinion of poster.
Location
Bishop, California

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Verified Reviewer
New Reviewer

Want to be removed from mailing list

I have heard NOTHING their email does not work. I have also not been notified that they got my request. I am trying to get off of catalog mailing lists and most companies are very willing to do this, but this company sends way more catalogs and so I wanted to have it stop.

User's recommendation: they send catalogs often and it is hard to get off their mailing list.

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ID
#2434687 Review #2434687 is a subjective opinion of poster.
Location
Denver, Colorado

Money taken out my account un authorized

My item was paid for but some reason it was automatically money was taken out of my account I feel it was not right . I got passed around to 4 people before one could help. The company too much money out my account
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ID
#2406864 Review #2406864 is a subjective opinion of poster.
Product
Dr Leonards Catalogue
Loss
$57
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dissatisfied with customer service purchase

Returned 2 items and was charged 21.00 for shipping return. Spoke to customer service, which is a joke, and was promised to be credited one shipping and handling fee of 10.00, which was never done. Most of the customer service are kids, reading from a script.

User's recommendation: Dont waste your time on cheap merchandise.

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ID
#2376105 Review #2376105 is a subjective opinion of poster.
Location
Reston, Virginia
Service
Dr Leonards Customer Care
Loss
$20
Preferred solution
Price reduction

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