Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Billing question

Tried to pay bill on line as I have for probably a couple of years. Well the website was down due to upgrades, tried a week or so later and it was still down. Don't know what kind of upgrade you're doing that takes weeks, that's just ridiculous. Anyway called to make a...
View full review
View full review
ID
#3883266 Review #3883266 is a subjective opinion of poster.
Location
Kansas City, Kansas

Cancellation of an order

I tried to get diabetic shoes for my Dad and asked if they were on back order before ordering them. That must have been ignored because when I called 2 days later, they were not here. I had paid the extra fee for my 2 day delivery. Thats when I was told they were on back order. I had also asked for an email to confirm the cancellation. I never received one so I called again today .

User's recommendation: Stay far aeay.

View full review
ID
#3893077 Review #3893077 is a subjective opinion of poster.
Location
La Salle, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want you to send me the new catalog

I just want to thank you for your time assisting me with receiving the Dr.Lenord/Carol Wright magazines sent to me by mail , and the , dear agent that helped me sincerely Dorothy Couey
View full review
ID
#3887129 Review #3887129 is a subjective opinion of poster.
Location
Hayward, California
New Reviewer

Track order

My ordered was canceled and not by me. I donot know what happened to my order. tryed to replace but most items were not available.
View full review
ID
#3834820 Review #3834820 is a subjective opinion of poster.
Loss
$50
Preferred solution
Apology

I need help with my account

When I talked to a representative the other day, he gave me my account number, but the computer said it wasn't correct. Therefore, I am still unable to pay my bill. Can someone give me my correct account number so I can log in and pay my bill. I am worried that you are going to charge me a late fee for not paying. If you cannot give me the number here, can you please call me at 410-903-****. Also, the representative said he was going to mail me a bill, but I have not received it. Thank you for contacting me. Sincerely, Kathleen Balderson
View full review
ID
#3833773 Review #3833773 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I didn’t continue with the completion because my husband paid for the rollator with his card

Dr. Leonard's owes me a refund of $300 for a rollator walker that I ordered. My name is Janette Montalvo and I want sbrespond as soon as possible!

User's recommendation: Be careful what you buy. Make sure you see it physically.

View full review
ID
#3829877 Review #3829877 is a subjective opinion of poster.
Cons
  • Zero customer service
Loss
$300
Preferred solution
Full refund
New Reviewer

Returned shoes wrong size

Iam still receiving bill statements.I do not owe any money Please don't try to get money I don't have thanks SallieByrd

User's recommendation: Make sure you know your size.

View full review
ID
#3829854 Review #3829854 is a subjective opinion of poster.
Location
Cheyenne, Wyoming
Product
Dr Leonards Catalogue
Pros
  • I like everthing
  • Fairly decent prices
Cons
  • Hidden fees
  • Zero customer service
  • Poor quality products
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service!

I TRIED TO GET MY ORDER SENT TO MARY SONTAG SEVERAL TIMES AND IT HAS BEEN REJECTED REJECTED AND FOR WHAT REASON!

User's recommendation: stay away!

View full review
ID
#3394122 Review #3394122 is a subjective opinion of poster.
Location
Wasilla, Alaska
Preferred solution
Deliver product or service ordered

Horrible scam

I ordered two robes he said free delivery I said why you can't go wrong so I purchased them with my credit card then at the very end I get an email it says you are now in the perks club for $14.95 a month I never signed up for it I called right away to cancel the order and they said it won't hit for 2 days they're just like Carol Wright her company same thing stay away from them they are disgusting. I will call in two days . I also called my bank they said they could not stop it.
View full review
ID
#3070112 Review #3070112 is a subjective opinion of poster.
Location
Laurelton, New Jersey
New Reviewer

I would like to pay my bill

I had a problem trying to speak to a customer service rep., to pay my bill over the phone. not good.

User's recommendation: If you can pay over the internet do it.

View full review
ID
#2965752 Review #2965752 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

Requested by Pissed Off

With the help from a staff member here, O have my money back in full and they have their merchandise!! FINALLY!!

User's recommendation: NEVER DEAL WOITH DR. LEONARD AGAIN!!

View full review
ID
#2957448 Review #2957448 is a subjective opinion of poster.
Location
Missoula, Montana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trying to close out account and get refund for unauthorized debits from dead customer member account

Since Nov 18, 2020, Dr Leonards has been illegally and unauthorized debiting $14.95 from my now dead and deceased sisters bank acct for something she clearly never ordered. They also have blatantly REFUSED TO REMOVE ALL account info, especially their access to her bank acct n credit card info, from their database. Toni has now died, is deceased (8/26/21). I as her POA and sole heir to her estate AND her bank DO PLAN this week to outright SUE Dr. Leonards for the above. After a year nearly with dealing with futile attempts to give Toni her due restutution, we have decided that enough is enough for my twin sister. So PLEASE FIX THIS ISSUE NOW OR BE SUED FOR MORE THAN HER ISSUES ABOVE. Like identity theft.

User's recommendation: Be careful, VERY CAREFUL what you sign yourself into with these people. If it seems too good to be true, it probably isn't..

View full review
ID
#2955365 Review #2955365 is a subjective opinion of poster.
Loss
$219
Preferred solution
I want a full refund AND REMOVAL OF MY DEAD SISTER'S ACCOUNT INFO REMOVED FROM THEIR DATABASE.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong size 3 times

We ordered 8.5 shoes and received 8- the first time I thought maybe the clerk got it wrong since we ordered over the phone. The second time I ordered online and still got size 8. I called customer service and they INSISTED they had the 8.5 size in stock and so I ordered a 3rd time and AGAIN received size 8. With shipping it's $38.98 and they charge 9.99 to return.

User's recommendation: DO NOT BUY HERE!

View full review
ID
#2918292 Review #2918292 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Can not be depended on to deliver the correct product
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They charged my mom for something she didn't order !

My mom ,Florica Taroiu,purchased a cane from them in June I think and then today , she received a collection letter from them saying she owes $80.39 and that's much more than her purchase was for.Also,nobody answers the phone and if they do they say they don't know anything.The account nr is 110081****512-A4.They are saying that there's supposed to be another charge on Sept 30 the 2021 for $35.40 which is also fraudulent.My mom's address is 5 Gail Dr Loch Sheldrake Ny,12759 and her ph.845-693-****.

User's recommendation: Do not make any purchases!

View full review
ID
#2913024 Review #2913024 is a subjective opinion of poster.
Cons
  • False advertising
  • Extra ridiculously exorbitant hidden fees
  • Entire experience of dealing with this company
Loss
$120
Preferred solution
Full refund

Recent order

Do NOT order anything from this company. They take advantage of seniors. Their products are cheap quality and not as advertised. And here is the real problem, quick to take your money but almost all products are "Out of stock". I am still waiting on items ordered5 months ago!! This is a poor way to run a business, advertising products for sale THAT YOU DONT HAVE!!! I think that at best it is unethical, and at worse illegal.

User's recommendation: Stay away.

View full review
ID
#2893480 Review #2893480 is a subjective opinion of poster.
Cons
  • Cheap quality
  • No merchandise stock

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They too0k my money and did not send the order of about $200.00!!!aoair

They took my $200.00 check that was in the envelope with the order blank, cashed the check and said there was no order!!

User's recommendation: NEVER DEAL WITH THEM!!

View full review
ID
#2843640 Review #2843640 is a subjective opinion of poster.
Location
Missoula, Montana
Loss
$194
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article